Streamline Your Business with Automation: How dmi27 Uses Make.com to Optimise Processes
In today’s fast-paced business environment, automation is a powerful tool that can help save time, reduce errors, and improve overall efficiency. At dmi27, we specialise in creating custom automation processes tailored to your unique needs. By leveraging platforms like Make.com, we can automate everything from blog creation to order processing, allowing your team to focus on high-value tasks instead of repetitive manual work.
Automation can transform your operations, reduce workload, and improve productivity. Below, we explore the benefits of automation, showcase some of the areas we can help you automate, and provide a real-life example of how automation can streamline your workflow.
1. Automate Blog Creation and Publishing
For businesses that regularly publish content, blog creation and publishing can be time-consuming. Using Make.com, dmi27 can create an automation workflow that simplifies this process. From gathering content ideas to drafting, editing, and publishing, our automations allow you to maintain a consistent content schedule without the hassle of manual updates.
For example, you can set up an automation where new blog ideas are added to a Google Sheet or Trello board. Once approved, the content is drafted, sent to the team for review, and finally published automatically on your WordPress site. The workflow can even notify your social media accounts to promote the post, keeping your audience engaged with minimal manual input.
2. Order Handling and Fulfilment
Handling orders, tracking inventory, and managing fulfilment can become overwhelming as a business grows. With dmi27’s expertise in Make.com, we can automate your order processing system to ensure seamless order handling. We can connect your e-commerce platform (like Shopify or WooCommerce) with your inventory system, invoicing software, and shipping provider, creating a unified process that updates in real-time.
For instance, when an order is placed, automation can update the inventory, generate an invoice, and send the customer a confirmation email with tracking information. Your team is alerted if any manual intervention is required, but the majority of order fulfillment is handled automatically, reducing errors and speeding up the process.
3. CRM and Customer Support Automation
A well-managed CRM system is essential for effective customer service, but it often involves repetitive tasks. dmi27 can automate CRM processes to streamline client communications, track leads, and even set reminders for follow-ups.
Imagine a scenario where new customer inquiries from your website automatically populate in your CRM. The system then assigns them to the appropriate team member, triggers a welcome email, and sets a reminder for follow-up. With automation, your CRM becomes a powerful tool that helps nurture leads and improve customer satisfaction, without additional manual effort.
4. Data Syncing and Reporting
For businesses that use multiple platforms, keeping data in sync can be a challenge. At dmi27, we can set up automations that synchronise data across systems like Google Sheets, your CRM, and project management tools.
For example, when a new lead is added to your CRM, automation can create a project task, update your team’s calendar, and generate a weekly report, providing a real-time view of your pipeline without the need for data entry. These processes ensure that everyone on your team has access to accurate information, improving coordination and decision-making.
Real-Life Example: Streamlined Content Publishing and Social Media Promotion
Let’s say you’re a business that publishes multiple blogs per week and promotes each one on social media. Here’s how dmi27 could set up a Make.com automation to simplify this process:
- Content Drafting: Once a blog idea is added to a Google Sheet, Make.com triggers an automation that assigns it to a writer and sets a due date in your project management tool.
- Approval Workflow: When the blog draft is completed, it’s automatically sent to a content manager for review and approval. After approval, it’s added to the publishing queue.
- Publishing: On the scheduled date, Make.com posts the blog to your WordPress website and simultaneously publishes promotional content on your social media channels (e.g., LinkedIn, Twitter, Facebook).
- Analytics and Reporting: Make.com gathers data on post engagement and creates a weekly report that’s sent to your team, allowing you to analyze the impact of your content strategy.
This entire process is automated, freeing up time for your team to focus on creating high-quality content instead of managing the logistics of publishing and promotion.
Why Choose dmi27 for Your Automation Needs?
At dmi27, we understand that every business has unique needs. That’s why we create customized automation workflows that integrate seamlessly into your existing operations. By using platforms like Make.com, we can connect disparate tools, streamline complex processes, and empower your team to work more effectively.
Whether you’re looking to simplify content creation, improve order handling, or enhance your CRM capabilities, our team of automation experts is here to help. With flexible pricing starting at £55/hour or on an agreed retainer, dmi27 offers affordable solutions that deliver measurable results.
